Returns Policy

We understand it can sometimes be difficult to choose the right items online and we want to ensure you are completely happy with your purchasing experience.

We allow you to return any item for an exchange or store credit, within 30 days of receiving your original order. 

Return postage is the customers responsibility. For exchanges, please enclose a self addressed prepaid satchel of the same size used to return the product(s).

All returns are to be sent to: Sporting House Direct, 25/21 Eugene Terrace, Ringwood Vic  3134 or if convenient, can be dropped off at either of our Docklands (Vic) stores.

Please do not mail packages to either store.

All returned items must be unused and in original packaging with all tags still attached.

Please enclose a copy of your original invoice and add a clear note as to which size/style you would like in exchange.

Exchanges will be sent out upon receipt of the returned item(s).

*Not withstanding any of the above, you are entitled to a replacement, credit or refund where products are faulty, incorrectly described or different from pictured.