Lay-by Terms & Conditions
Layby is available on purchases of $50 or more. All layby’s require a minimum 20% deposit.
Cancellation by you
Lay-bys may be cancelled by you at any time during the term, in which case you will be entitled to a refund of the amount you have paid, less a 20% termination fee. You will need to have photo identification with you to cancel a lay-by. Refunds for lay-by payments will be made using the original payment method only.
Cancellation for non-payment or non-collection
It is your responsibility to make the regular lay-by repayments and collect your purchases by the due date (payment is required in full within 60 days of placing the order). Failure to make payments when they are due or collect lay-bys by the due date will be treated as cancellation of the lay-by. SHD is not required to contact you before cancelling a lay-by for non-payment or non-collection. If your lay-by is cancelled, you will be entitled to a refund of the amount you have paid, less a 20% termination fee.
Lay-by is not available for online purchases. Lay-by contents cannot be modified. You may change your contact details or request a replacement lay-by receipt, provided you present photo identification. Lay-by terms may be varied for specific events or promotions.